Customer Services

Customer Services, Returns and Delivery

Easy Ordering System

Order online anytime, 24 hours, 7 days a week. An email address is required to place an order on our website.

Contact

Contact us via email to info@orissadesigns.co.uk or telephone +(0)44 1239 841742.

Questions

Please email info@orissadesigns.co.uk for detailed answers.

Payment

We accept all major credit and debit cards via our PayPal secure shopping system. You don’t need a PayPal account to buy from us.

Delivery

Charges

In general we offer free delivery on all our items in the online store. Occasionally we will need to charge extra for delivery and will contact you before dispatch if this is the case.

Times

Usually we post items the next working day from when the order was placed. It can take up to 21 days for a delivery to reach its destination.

Returning items

We want you to be pleased with your purchases and we are confident you will be. To give you peace of mind, all items can be returned or exchanged in their original condition, for up to 28 days after you’ve received them.

Bespoke and made-to-order or perishable goods, earings and personal items are non-refundable, unless faulty.

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